PlotHole Privacy Policy

At PlotHole, we respect the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our platform. Please read this privacy policy carefully.

1. Information Collection

Personal Identification Information

We may collect personal identification information, including your name, email address, and phone number when you register on our site, place an order, subscribe to a newsletter, or enter information on our site.

Non-personal Identification Information

We may collect non-personal identification information about users whenever they interact with our site, which may include the browser name, type of computer, and technical information about users' means of connection to our site.

Why we ask for your data

Our application is a narrative consistency and story management tool designed for authors, screenwriters, game developers, and RPG designers. We use your data to help you track characters, plotlines, world-building elements, and identify potential inconsistencies in your stories.

Users have full control over their story data and can export or delete their content at any time through their account settings.

2. How We Use Your Information

We use the collected information for various purposes:

• To personalize user experience and provide story consistency analysis
• To improve our site and narrative analysis features
• To process transactions and manage subscriptions
• To send periodic emails regarding your account or service updates

We use generative AI throughout our product to analyze narrative consistency and identify potential plot holes. We are not training foundation models with your data. Your story content is only used to provide you with personalized narrative analysis and consistency checking.

To facilitate narrative analysis, we may send your story data to AI language models via secure APIs (including but not limited to OpenAI, Anthropic, or Google's APIs). This process is used to analyze plot consistency, character development, timeline coherence, and identify potential narrative issues.

3. Data Protection

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and story content.

We do not allow humans to read your story data, unless:

• We have obtained and documented your explicit consent to read specific data (for example, helping you recover access to your account or troubleshoot a technical issue)
• The data (including derivations) is aggregated and anonymized and used for internal operations in accordance with applicable privacy and other jurisdictional legal requirements
• It's necessary for security purposes (for example, investigating abuse)
• To comply with applicable laws and/or regulations

All processing of your story data occurs within our secure virtual private cloud environment.

We implement industry-standard security measures to protect user data during transmission and processing.

4. Sharing Your Personal Information

We do not sell, trade, or rent users' personal identification information or story content to others.

We may share generic aggregated demographic information not linked to any personal identification information.

We do not use our customers' information to develop, improve, or train generalized AI and/or ML models.

Your story data is never transmitted beyond our secure virtual private cloud environment.

We do not share your story data with any third parties or external services, with the exception of the necessary transmission to AI APIs for narrative analysis purposes as described in section 2.

5. Third-Party Services

Users may find advertising or other content on our site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties.

6. Cookies

Our site may use cookies to enhance the user experience. Users' web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them.

7. Your Acceptance of These Terms

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site.

8. Changes to This Privacy Policy

PlotHole has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page.